Returns & Exchanges

At New Holland Brewing, we strive for perfection in every shipment, but we understand that mistakes can happen. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or incorrect.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately examine your items to ensure everything is correct and arrived in excellent condition.

• 2.
  Contact Support

  If there is an issue, email our customer service team within 48 hours of delivery with your order number and photos of the damaged product.

• 3.
  Review Process

  Our team will review your claim and provide a resolution, which may include a full refund or a replacement shipment at no extra cost to you.

• 4.
  Disposal or Return

  In most food-related cases, we do not require you to ship the product back; we will advise if the item should be disposed of or returned to our facility.